Tutorials
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Ticket Swarm into Microsoft Teams - Custom Runbook Setup - HaloPSA
The video introduces a new “swarm” feature in HaloPSA that enables engineers to collaboratively address tickets through Microsoft Teams, enhancing work-flow efficiency.
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Scheduled Tickets in HaloPSA
Connor discusses HaloPSA's scheduled tickets feature, emphasising its functionality and the learning curve even experienced users face.
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HaloPSA | CRM Notes | QBR Reviews?
Connor Fagan discusses the importance of QBRs and CRM notes in Halo, advocating for their effective use to enhance client relationships.
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Fixed Fee Billing in HaloPSA
Connor Fagan discusses implementing fixed fee billing in HaloPSA, simplifying invoicing processes for MSPs.
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HaloPSA | Mapping Ninja Devices to Users in HaloPSA with NinjaOne
This video explains how to map NinjaOne devices to users in HaloPSA, focusing on integrating user login details for efficient ticketing.
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Ticket/Project Templates in HaloPSA
Learn to create and leverage ticket and project templates in HaloPSA for efficient project management and task automation.
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Where to next?
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