Tutorials
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Custom Tabs and Custom Buttons HaloPSA
Connor Fagan discusses leveraging custom tabs and buttons in HaloPSA to enhance project management and documentation processes, while also addressing potential concerns.
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Estimated Time With a Twist - HaloPSA
Connor discusses the importance of estimated time in HaloPSA, addressing its underutilisation and presenting an elegant solution for better ticket management.
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Priority Users in HaloPSA
Connor discusses how to identify and prioritise VIP users in HaloPSA to ensure they receive timely support.
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HaloPSA | Mapping Ninja Devices to Users in HaloPSA with NinjaOne
This video explains how to map NinjaOne devices to users in HaloPSA, focusing on integrating user login details for efficient ticketing.
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Scheduled Tickets in HaloPSA
Connor discusses HaloPSA's scheduled tickets feature, emphasising its functionality and the learning curve even experienced users face.
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Ticket Swarm into Microsoft Teams - Custom Runbook Setup - HaloPSA
The video introduces a new “swarm” feature in HaloPSA that enables engineers to collaboratively address tickets through Microsoft Teams, enhancing work-flow efficiency.
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